FAQ's

Frequently Asked Questions

FAQ's about Web Design

How long does it take to design / build a website?

Timelines vary, or instance with a simple website and having content ready i.e. words, logos and images), a website can take 2 to 3 weeks. 

The average eCommerce website usually takes 4 to 6 weeks.

Where something a little more complex with additional features takes 6 to 8 weeks.

 

Please note a considerate time can be taken in receiving the content that you would like within the website i.e. words, images and logos, which can lengthen the process. Especially with other work commitments that you may have, however we can help and guide you throughout each process to make things easier and more manageable for you. 

  

Large and more complex, customised websites with 100’s to 1000’s of products can take a few months to complete.

Costs depend on the complexity, functionality, and whether it’s a new build or redesign. Once we have understood your full requirements we can give you a quote. 

Yes, over 60% of global users access websites from mobile phones. So mobile responsiveness is essential for your user experience and SEO.

Websites should be updated regularly to keep content fresh for repeat visitors, ensure security is updated, and maintain a fast performance.

Search Engine Optimization (SEO) involves structuring your site to rank higher in search results.

HERE ARE SOME STEPS WE TAKE TO MAKE SURE YOU ARE SAFE.

 

  1. We secure all websites, ensure they have a SSL certificate, giving them HTTPS.
  2. If we are maintaining your website, we also make sure all software is regularly updated for security.
  3. We only a hosting provider, that is highly respectable, UK based and has an excellent track record.
  4. We also have additional security software on the website. This reports and blocked malicious attempts.
  5. We also create regular backups of your website, for additional safely.   

Yes absolutely.  Once the site is ready to Go Live, we run through the website together so you understand it.

 

If it’s an eCommerce website, we will also go through some training i.e.

  1. How you update and add/remove products;
  2. How to process orders;
  3. Add coupons;
  4. Make adjustments to orders or even make refunds;
  5. We will show you how to monitor performance, amongst other things.    

FAQ's about Product Photography

What kind of Product Photography work do you do?

At SJ Luxe we specialise in Product Photography for:

 

  • eCommerce products
  • Amazon & Ebay product photography
  •  White background Product Photography
  • Commercial Photography including business premises and people
  • Featured Product Shots
  • Photography with Infographics

No, we take on projects of all sizes. for a single product to 100’s of products. 

Let’s first have a chat to understand your requirements.  Then we will provide a quote and timescale for the work. All we need then are your products these can either be dropped off with us or posted.  For any large product photography, we can come to you and carry out the work on your premises.   

Usually turnaround times will vary depending on:

 

  • How quick we receive your products
  • How many products there are to shoot
  • What kind of photography requirements you have
  • And any other obligations we may already have to fulfil first. 

 

Normally a small job can be delivered within a few days. 

Pricing on jobs can vary depending on a number of factors e.g. What the product is, What kind of photography you  require, how many images you would like etc. 

 

We don’t have a fixed priced for photography per image, as every job is different, so we price according to your requirements and product type. Sometimes it better to work out the price on a job, rather than per image. 

We can work out pricing for you on a call, so you don’t have to wait around. 

Yes. When we discuss your requirements, we can make sure that all images are presented to you ready to go, whether it’s for eCommerce, Amazon, Ebay, Print or any other purpose.  

You will receive all images in high definition.  

You will also receive images ready for use. For instance, we can crop them to your required size and deliver optimised version ready for website use, if you so wish. 

You can but we would not do this ourselves unless it’s really necessary i.e. for Artwork.

 

The reason is, high definition images are usually large in file size.  This will put extra load on your website and may affect page load times. 

 

If you require images for your website, we can optimise them in other formats such as WebP, so they still remain sharp and detailed, but without the large file size.   

Yes. All images will be retouched and cleaned, ready for use.